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F.A.Q. and About Me |
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How do I place an order? Start by sending an e-mail to me, telling me what you have in mind. I'll write back, and we'll begin to work together on your item. If it's a bracelet or necklace, we'll talk about the size, style and colors. If I order a bracelet, how do I measure my wrist? Use a tape measure or a ribbon or string to measure your wrist. I'll calculate from that measurement how long the bracelet should be. Can I trust you? I insist that no payment be made until your items are finished. At that point, I'll send you a photo via e-mail for your approval. If you are satisfied with my creation, I'll send an invoice and you'll send payment. The item will be shipped upon receipt of your payment. I will be happy to put you in touch with some of my customers and I can give you my eBay User ID so you can check my eBay rating if that will give you some peace of mind. How long will it take? Nearly everything I do is custom and I make everything myself, so it's going to depend on my schedule. I don't have a lot of items that are ready to ship, but I do have some. Please keep that (and shipping time) in mind if you need something by a specific date. (Sometimes I do have some beaded pieces worked up that just need to be sized, so don't hesitate to ask. I usually have a few bars of soap around. Silk? Sometimes yes, sometimes no.) A gift certificate is a good option if you're short on time. What's the deal with the gift certificates? You tell me how much you want to spend and then I make up a gift certificate that I can send to you so you can print it and present it to the recipient or I can e-mail it directly to the recipient for you. You could also specify an item, and the gift certificate will allow the recipient to select colors or send in a measurement. Unused gift certificates are fully refundable. What payments do you accept? I accept payment via personal checks, money orders and PayPal. With prior notice, I can accept credit or debit card payments via a PayPal, but I will add a processing and handling fee to the invoice. On bracelets, the fee is $2.00 per bracelet. How much is shipping? I normally ship via USPS Priority, which currently runs me $4.80 unless you purchase something heavy, like a lot of soap. For heavy orders, flat-rate boxes can help to keep the cost down. You'll never pay more than it costs me for the actual shipping charge. |
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F.A.Q. |
